An engineering-led IT team for Surrey businesses
IT Surrey is run by a BC team led by alumni of UBC and BCIT electrical and computer engineering. We look after the technology for local businesses so their owners can focus on running them.
- ~15 min replies
- No contracts
- Engineering-led team
Free IT assessment
A real person replies, usually within 15 minutes during business hours.
Why we do this
Our team has been in business IT for more than 18 years. Over that time we watched small businesses get sold confusing IT with hourly bills and slow callbacks, and we thought engineering discipline plus plain-English service would be better.
We do not use annual contracts, because we would rather earn your business every month. We publish our prices, and we let you call our clients before you decide.
Today we support businesses across Surrey, Vancouver, Delta and BC, plus projects in the United States.
What you can expect
- A real person in BC answers, usually within 15 minutes
- Plain English, no jargon, no upselling
- Everything documented and owned by you
- Fix root causes, not symptoms
- One flat price per person, projects quoted up front
- References you can call before you sign
- Staff lunches and real check-ins with our clients, not just tickets
IT run by people trained as electrical engineers
Our team was started by alumni of UBC and BCIT electrical and computer engineering, and our leadership includes a BC Professional Engineer (P.Eng) and a Registered Applied Science Technologist (AScT).
What that means for you is simple: we design networks properly, we document everything, and we fix the cause of a problem instead of rebooting it and hoping. We understand IT all the way down to the electrical signal that carries data through your network cables.
We provide IT, network and low voltage services. We do not provide professional engineering services or seal engineering drawings; when a stamped design is required, we work with your engineer of record.
Our credentials, up front
Do your due diligence. Here is ours.
Electrical engineering roots
Founded by UBC and BCIT electrical and computer engineering alumni.
P.Eng and AScT
Our leadership includes a BC Professional Engineer and a Registered Applied Science Technologist.
$5M insured
Comprehensive insurance coverage for our work in your office.
WorkSafeBC covered
Every technician on every site visit.
Local team
Every technician is in Canada. We do not outsource support overseas.
18+ years
Supporting BC businesses in IT.
Your data stays yours
Passwords, accounts and documentation belong to you.
We build software
Microapps and internal tools, built in-house.
IT Surrey provides IT, network and low voltage services. We do not provide professional engineering services or seal engineering drawings, and we do not provide legal advice.
The best proof is our clients
Every IT company says they are responsive. We would rather you hear it from the people who pay us. Before you commit, we give you the names and phone numbers of current clients in the Lower Mainland, ideally in your industry, and you call them yourself.
- Ask for references. On your assessment call, tell us your industry and size.
- We send two or three contacts. Real local businesses we support today, with the person to ask for and their number.
- You call them, without us on the line. Ask how fast we respond, what went wrong and how we handled it.
Questions worth asking our clients
- When something breaks, how long until a person actually helps?
- Have they ever had a security scare, and what did we do?
- Have they ever had a surprise bill from us?
- Would they switch away from us, and why not?
Talk to an IT company that answers the phone
Book a free, no-pressure IT assessment. We look at your security, backups, email and phones, then tell you plainly what we would fix. Before you decide, we give you the names and phone numbers of current clients to call.
- Call 778-826-0464
- Live chat or call from your browser
- Email info@itsurrey.ca
- A real person in BC, usually within 15 minutes
Get a free IT assessment
Tell us a little about your business. A real person replies, usually within 15 minutes during business hours.