Backups that actually restore when you need them
Your email, files and servers are backed up every night to a separate, secure location, with an optional on-site copy for fast restores. We test restores, so you find out it works before the bad day, not on it.
- ~15 min replies
- No contracts
- Engineering-led team
Free IT assessment
A real person replies, usually within 15 minutes during business hours.
What you get
- Nightly cloud backup of Microsoft 365 or Google email, OneDrive, SharePoint and Drive
- Server and workstation image backups
- Optional on-site backup device (NAS) for fast local restores
- Canadian data storage where required
- Regular test restores, documented
- Ransomware-resistant copies that attackers cannot easily delete
- Written recovery plan: who does what if a server dies or a laptop is stolen
What changes for you
Deleted folders come back
Someone empties the wrong folder on Friday afternoon. We restore it in minutes.
Ransomware is an inconvenience, not a ransom
Clean copies let you rebuild without paying criminals.
Hardware failure is not a crisis
A dead server or laptop gets replaced and restored without losing days of work.
You know your real recovery time
We tell you how long a full restore takes, and we prove it.
How this works for Surrey businesses
Microsoft and Google keep their services running, but they do not protect you from deleted data, a compromised account or a disgruntled employee. Many Surrey businesses find this out the hard way. Separate backups are cheap insurance.
Driver pre-trip inspections on the phone
Before: Paper inspection sheets go missing and defects get reported days late.
After: Drivers tap through a checklist with photos. Defects alert the shop instantly and every report is filed by unit and date.
Daily site reports
Before: Foremen fill out reports at night, if at all.
After: A two-minute phone form with photos, crew count and weather, saved to the job folder and emailed to the PM.
New patient intake
Before: Clipboards, scanning and retyping at the front desk.
After: Patients fill a secure form before the visit. Staff review it instead of retyping it.
Microapps like these are included with our managed IT services. Learn about microapps.
Included in one flat monthly price
This is part of our managed IT plans at $100, $150 or $200 per user per month, with one device per user included. See pricing.
Engineering-led team
UBC and BCIT electrical engineering roots, P.Eng and AScT in our leadership.
About usBackup & Disaster Recovery FAQ
Doesn't Microsoft 365 already back up our email?
Not in the way most people think. Deleted items are only kept for a limited time and a compromised account can delete data everywhere. A separate backup protects you.
Where is our data stored?
In secure data centres, with Canadian storage available where your industry or clients require it.
How often do you test backups?
We run test restores regularly and include results in your reports.
Related services
Most clients use several of these together.
Cybersecurity
24/7 protection for small business. Most small businesses are breached through a fake invoice email or a reused password.
Learn moreManaged IT Services
Your outsourced IT department. We become your IT department.
Learn moreMicrosoft 365 & Google Workspace
Email, files and Teams done right. The tools your team uses all day should just work.
Learn moreTalk to an IT company that answers the phone
Book a free, no-pressure IT assessment. We look at your security, backups, email and phones, then tell you plainly what we would fix. Before you decide, we give you the names and phone numbers of current clients to call.
- Call 778-826-0464
- Live chat or call from your browser
- Email info@itsurrey.ca
- A real person in BC, usually within 15 minutes
Get a free IT assessment
Tell us a little about your business. A real person replies, usually within 15 minutes during business hours.