Switching IT companies, without the downtime
Unhappy with your current IT but worried about the hassle? We handle the whole handover: passwords, domains, devices, phones and documentation, while your team keeps working.
- ~15 min replies
- No contracts
- Engineering-led team
Free IT assessment
A real person replies, usually within 15 minutes during business hours.
Free assessment
About an hour, on site or by video. We check security, backups, email, phones and devices, and show you what we find.
Clear price
A one-page proposal with a flat monthly price per person. Call our references before you decide.
We take over
We collect passwords and records from your old provider, enroll every device and fix urgent risks first. No downtime.
Ongoing care
Your team calls us for anything. You get a monthly report, regular check-ins and microapps that save you time.
Our first 30 days
- Week 1: secure admin accounts, turn on MFA, confirm backups work
- Week 1: collect domain, email, firewall and software credentials
- Week 2: enroll every computer and phone in monitoring and security
- Week 2 to 3: clean up licences, shared files and old accounts
- Week 3 to 4: document the network, devices and vendors
- Day 30: review meeting with your first report and plan
Signs it is time to switch
- Callbacks take hours or days
- Bills change every month
- Nobody can tell you if your backups work
- You had a security scare and nobody explained it
- You do not have a list of your own passwords and accounts
- Your IT person is one person, and they are always busy
Switching questions
Do we have to tell our current IT company?
We will help you with that conversation. We handle the technical handover directly and professionally.
What if our old provider will not hand over passwords?
It happens. We have regained access to domains, Microsoft 365 tenants and firewalls before, and we document everything once we have it.
How long does switching take?
Most small businesses are fully onboarded within the first 30 days, with urgent risks fixed in the first week.
Will there be downtime?
We plan the switch so your team keeps working. Anything disruptive happens after hours.
Start with a free assessment
Book a free, no-pressure IT assessment. We look at your security, backups, email and phones, then tell you plainly what we would fix. Before you decide, we give you the names and phone numbers of current clients to call.
- Call 778-826-0464
- Live chat or call from your browser
- Email info@itsurrey.ca
- A real person in BC, usually within 15 minutes
Get a free IT assessment
Tell us a little about your business. A real person replies, usually within 15 minutes during business hours.