IT support for Surrey manufacturers
When the network or the ERP goes down, production stops. We keep the office and the floor connected, protect you from ransomware that targets manufacturers, and automate the paper that still runs your shop.
- ~15 min replies
- No contracts
- Engineering-led team
Free IT assessment
A real person replies, usually within 15 minutes during business hours.
What we see in manufacturing businesses
Campbell Heights, Port Kells and Bridgeview are full of fabricators, food processors and product manufacturers. Our engineering background helps here: we understand networks and equipment, not just email.
Ransomware targets manufacturers
Attackers know downtime is expensive, so they go after plants.
Old machines on the network
Shop-floor PCs running old software sit on the same network as everything else.
Paper travellers and logs
QC sheets, downtime notes and counts are written by hand and lost.
Wi-Fi in a steel building
Scanners and tablets drop out in large, metal-heavy spaces.
Your IT, set up for how you work
- Segmented networks so shop-floor machines are isolated
- Industrial-grade Wi-Fi for the floor and warehouse
- Server and ERP backups with tested restores
- Support for CAD, CAM and engineering workstations
- Barcode scanners, label printers and shop terminals
- Microapps for downtime, QC and stock alerts
Tools you already use
We support the computers, networks, accounts and integrations these depend on, and work directly with your vendors when the problem is on their side.
- ERP and MRP systems, from QuickBooks-based setups to full ERPs
- SolidWorks, AutoCAD and CAM workstations
- Barcode and label printing systems
- Microsoft 365 and Teams
Talk to a client in your industry
Ask us for references and we will connect you with a current client in a similar business, so you can hear it from them.
Microapps for manufacturing
Small custom tools that remove paper and double entry. Included with our managed IT services, built around your process.
Downtime and scrap log
Before: Nobody really knows why a line was down on Tuesday.
After: Operators log a reason in two taps. You see the top causes every week.
Digital job traveller and QC checklist
Before: Paper travellers get lost or stained on the floor.
After: Each job has a QR code. Scan it to see the spec and sign off each step.
Low-stock alerts
Before: Someone notices the bin is empty after it is empty.
After: Counts entered on a tablet trigger a reorder email when stock falls below a set level.
Services manufacturing clients use most
All handled by one team, for one flat monthly price per person.
Cybersecurity
24/7 protection for small business. Most small businesses are breached through a fake invoice email or a reused password.
Learn moreWi-Fi, Firewalls & Networking
Fast, secure office networks. Dead zones in the warehouse, a consumer router from the internet provider and the same Wi-Fi password since 2016 are normal in a lot of Surrey businesses.
Learn moreBackup & Disaster Recovery
Never lose a file. Your email, files and servers are backed up every night to a separate, secure location, with an optional on-site copy for fast restores.
Learn moreMicroapps & Automation
Included with our managed services. If your team does the same task on paper, in a spreadsheet or by re-typing it into another system, we can probably automate it.
Learn moreManufacturing IT FAQ
Can you support old shop-floor computers?
Yes. Where they cannot be upgraded, we isolate them on their own network segment and back them up.
Can you work with our ERP vendor?
Yes. We handle the servers, network, backups and access, and coordinate with your vendor on application issues.
Do you do work after hours?
Yes. We schedule maintenance around your shifts to avoid stopping production.
IT for manufacturing in Surrey, from people who get it
Book a free, no-pressure IT assessment. We look at your security, backups, email and phones, then tell you plainly what we would fix. Before you decide, we give you the names and phone numbers of current clients to call.
- Call 778-826-0464
- Live chat or call from your browser
- Email info@itsurrey.ca
- A real person in BC, usually within 15 minutes
Get a free IT assessment
Tell us a little about your business. A real person replies, usually within 15 minutes during business hours.