Managed IT services for Surrey businesses
We become your IT department. One flat monthly price per person covers support, security, backups, devices, email and the small custom tools we call microapps. No hourly billing, no surprise invoices.
- ~15 min replies
- No contracts
- Engineering-led team
Free IT assessment
A real person replies, usually within 15 minutes during business hours.
What you get
- Unlimited remote help desk by phone, live chat, email or ticket
- On-site visits across Surrey and the Lower Mainland
- 24/7 monitoring and patching of every computer and server
- Managed threat detection and response around the clock
- Nightly backups of email and files
- Microsoft 365 or Google Workspace administration
- New hire setup and same-day offboarding
- Vendor management: ISP, printers, software companies
- Microapps to automate your repetitive work
- Monthly report and regular planning check-ins
What changes for you
Your team stops losing hours
Most issues are fixed remotely in minutes. Nobody waits for "the IT guy" to come in on Thursday.
You know the cost every month
One price per person. Projects like new hardware or cabling are quoted before we start.
You are protected even when nobody is looking
Security monitoring and backups run 24/7, including weekends and long weekends.
Somebody owns the problem
We call your internet provider, your software vendor and your printer company for you.
How this works for Surrey businesses
Surrey has thousands of small and mid-size businesses that are too big to run IT off a nephew's weekend and too small for a full-time IT person. That is who we built this for: a 12-person trucking office in Newton, an accounting firm in Fleetwood, a manufacturer in Campbell Heights, a dental clinic in South Surrey. Same price model, set up for how each one works.
Driver pre-trip inspections on the phone
Before: Paper inspection sheets go missing and defects get reported days late.
After: Drivers tap through a checklist with photos. Defects alert the shop instantly and every report is filed by unit and date.
Daily site reports
Before: Foremen fill out reports at night, if at all.
After: A two-minute phone form with photos, crew count and weather, saved to the job folder and emailed to the PM.
New patient intake
Before: Clipboards, scanning and retyping at the front desk.
After: Patients fill a secure form before the visit. Staff review it instead of retyping it.
Microapps like these are included with our managed IT services. Learn about microapps.
Included in one flat monthly price
This is part of our managed IT plans at $100, $150 or $200 per user per month, with one device per user included. See pricing.
Engineering-led team
UBC and BCIT electrical engineering roots, P.Eng and AScT in our leadership.
About usManaged IT Services FAQ
How much do managed IT services cost in Surrey?
Our plans are $100 to $150 per user per month for most businesses, with one device per user included. Businesses with strict compliance needs pay up to $200. See pricing.
Do we have to sign a long contract?
No. There is no annual lock-in, and new clients can start with a 30-day no-obligation trial of managed services.
Can you work alongside our in-house IT person?
Yes. We offer co-managed IT, where we provide the tools, security monitoring and after-hours coverage and your person stays in charge.
What is not included?
New hardware, extra devices beyond one per user, and one-time projects like office cabling, cameras or firewall replacements. We quote those up front.
Related services
Most clients use several of these together.
IT Help Desk & Support
Real people, fast answers. When something breaks, your staff reach a real person in BC by phone, live chat, email or ticket.
Learn moreCybersecurity
24/7 protection for small business. Most small businesses are breached through a fake invoice email or a reused password.
Learn moreMicroapps & Automation
Included with our managed services. If your team does the same task on paper, in a spreadsheet or by re-typing it into another system, we can probably automate it.
Learn moreBackup & Disaster Recovery
Never lose a file. Your email, files and servers are backed up every night to a separate, secure location, with an optional on-site copy for fast restores.
Learn moreTalk to an IT company that answers the phone
Book a free, no-pressure IT assessment. We look at your security, backups, email and phones, then tell you plainly what we would fix. Before you decide, we give you the names and phone numbers of current clients to call.
- Call 778-826-0464
- Live chat or call from your browser
- Email info@itsurrey.ca
- A real person in BC, usually within 15 minutes
Get a free IT assessment
Tell us a little about your business. A real person replies, usually within 15 minutes during business hours.