IT for Surrey retail stores and grocers
If the POS or payment terminals stop, you stop selling. We keep stores connected, secure your payment network, watch the floor and automate counts and end-of-day work.
- ~15 min replies
- No contracts
- Engineering-led team
Free IT assessment
A real person replies, usually within 15 minutes during business hours.
What we see in retail & grocery businesses
Surrey has major shopping areas in Guildford, Newton, Fleetwood, Grandview Corners and Morgan Crossing, plus hundreds of independent and family-run grocers. We support single stores and growing chains.
POS and payment outages
Internet or network problems at the till cost sales and frustrate customers.
Shrink and theft
Cameras that do not cover the right areas or cannot be reviewed quickly.
Multiple locations
Each store set up differently, with different passwords and problems.
Manual counts and cash-ups
Stock and cash reconciled on paper.
Your IT, set up for how you work
- Separate secure networks for POS and payments
- Backup internet for the tills
- Store Wi-Fi for staff and guests
- Cameras for entrances, cash and stockrooms
- Consistent setup across all your locations
- Microapps for counts, cash reconciliation and price changes
Tools you already use
We support the computers, networks, accounts and integrations these depend on, and work directly with your vendors when the problem is on their side.
- POS systems such as Shopify POS, Lightspeed, Square and Moneris terminals
- Inventory and e-commerce platforms
- Accounting software
- Microsoft 365
Talk to a client in your industry
Ask us for references and we will connect you with a current client in a similar business, so you can hear it from them.
Microapps for retail & grocery
Small custom tools that remove paper and double entry. Included with our managed IT services, built around your process.
Stock count and reorder app
Before: Counting on paper and typing it in later.
After: Scan or tap counts on a phone. Reorder suggestions are ready for the buyer.
End-of-day cash reconciliation
Before: Cash sheets that do not match the POS.
After: Staff enter counts, the app compares to sales and flags differences.
Price change and promo tracker
Before: Shelf tags missed during promos.
After: A list of changes per aisle with sign-off when tags are updated.
Services retail & grocery clients use most
All handled by one team, for one flat monthly price per person.
Wi-Fi, Firewalls & Networking
Fast, secure office networks. Dead zones in the warehouse, a consumer router from the internet provider and the same Wi-Fi password since 2016 are normal in a lot of Surrey businesses.
Learn moreCameras & Access Control
See and control your property. Cameras you can actually see on your phone, footage you can find when you need it, and doors that open with a fob instead of a dozen copied keys.
Learn moreCybersecurity
24/7 protection for small business. Most small businesses are breached through a fake invoice email or a reused password.
Learn moreMicroapps & Automation
Included with our managed services. If your team does the same task on paper, in a spreadsheet or by re-typing it into another system, we can probably automate it.
Learn moreRetail & Grocery IT FAQ
Can you keep the POS working if the internet goes down?
We add a backup connection so payments keep running during most outages.
Do you support multiple stores?
Yes. We standardize every location so problems are fixed once.
Can you help with cameras for shrink?
Yes. We design coverage around entrances, cash and stock areas.
IT for retail & grocery in Surrey, from people who get it
Book a free, no-pressure IT assessment. We look at your security, backups, email and phones, then tell you plainly what we would fix. Before you decide, we give you the names and phone numbers of current clients to call.
- Call 778-826-0464
- Live chat or call from your browser
- Email info@itsurrey.ca
- A real person in BC, usually within 15 minutes
Get a free IT assessment
Tell us a little about your business. A real person replies, usually within 15 minutes during business hours.