IT pricing for Surrey businesses, on the page
Pay per user, per month, with one device per user included. No hourly billing, no surprise invoices and no sales call needed to find out what it costs.
- ~15 min replies
- No contracts
- Engineering-led team
Standard
One device per user included. CAD, plus tax.
- Unlimited remote help desk
- Device setup, patching and 24/7 monitoring
- 24/7 managed threat detection and response
- Email filtering, password manager and MFA
- Nightly cloud backup of email and files
- Microsoft 365 or Google Workspace admin
- Microapps included
- Free business phone setup
Complete
One device per user included. CAD, plus tax.
- Everything in Standard
- Staff security training and phishing tests
- Employee activity reporting (optional)
- Licences bundled into one bill
- Quarterly planning check-ins
- Cyber insurance questionnaire support
- More microapp time each quarter
Premium
One device per user included. CAD, plus tax.
- Everything in Complete
- Extra security tooling and logging
- Written policies and evidence for auditors
- Priority projects and reporting
- For firms with insurer, partner or regulator requirements
15 devices included · microapps included · free phone setup · free website
All prices in CAD, plus tax.
Always included
- Microapps for your repetitive processes
- Free business phone setup (you pay the carrier wholesale rates)
- Free professional website for clients with 10 or more employees on a managed plan
- Onboarding and offboarding of staff
- Vendor management
- Monthly reporting
Quoted separately
- New computers and hardware
- Extra devices beyond one per user
- Network cabling, cameras and access control projects
- Firewall or Wi-Fi replacements
- Large custom software projects
Always quoted up front, never surprise-billed.
Never
- Hourly charges for support on managed plans
- Annual lock-in contracts
- Hidden fees on your invoice
- Pricing only after a sales call
Phone rates you pay the carrier
We set up your phones free for managed clients. You pay the carrier, VoIP.ms, directly. Rates are set by VoIP.ms in USD and may change.
| Item | Typical rate (USD) |
|---|---|
| Local phone number | About $1.10 per month |
| 911 service | About $1.50 per month |
| Calls within Canada | About half a cent per minute |
| Calls to the USA | About one cent per minute |
| Incoming calls | Under one cent per minute |
| Voicemail and moving your existing number | Included |
Pricing questions
What is a user?
Anyone with a work email or a company device. Each user includes one device, like their laptop.
What does an extra device cost?
Extra devices such as a second computer, a shared tablet or a front-counter PC are added at a small monthly rate, quoted with your proposal.
Are microapps really included?
Yes. Microapps are included with our managed IT services. Small automations are covered by your plan; if an idea grows into a larger software project, you get a fixed quote first.
Are Microsoft 365 licences included?
Licences can be bundled into your bill or stay on your own account at your current cost. Either way, we manage them.
Is there a setup fee?
Onboarding is quoted with your proposal and depends on how much cleanup is needed. You will know before you sign.
Can we try it first?
Yes. New clients can start with a 30-day no-obligation trial of managed services, and there is no annual lock-in.
Get an exact price for your team
Book a free, no-pressure IT assessment. We look at your security, backups, email and phones, then tell you plainly what we would fix. Before you decide, we give you the names and phone numbers of current clients to call.
- Call 778-826-0464
- Live chat or call from your browser
- Email info@itsurrey.ca
- A real person in BC, usually within 15 minutes
Get a free IT assessment
Tell us a little about your business. A real person replies, usually within 15 minutes during business hours.